1. Concept of PSM and its characteristics and its difference from the bureaucratic system***
2. Traditional Public Administration Model and Changing Nature of Public Service
3. Notes a} Rise of New Managerialism and Competitive Environment
b} e-governance
4. Role of ICT in Public System Management and give some examples***
5. Forms and Models of Governance. role of bureaucracy in governance.**
6. Models and Dimensions of Intergovernmental Relations.
7. School of Strategic Management and its process.
8. TQM and System Analysis ***
9. Responsiveness mechanism and its relation with accountability.
10. Notes: a} Judicial Activism
b} Public Debt Management
c} Work Measurement Techniques
MPA – 013
1. Soft and Hard Versions of HRM & Significance of HRM***
2. Requirements and Process of Manpower Planning & Manpower Planning in Civil Service.
3. Features and Approaches of SHRM.
4. Steps in Recruitment & Civil Service Recruitment in India*** ( Unit 5 )
5. Write Notes – a} Job Enlargement & Job Enrichment**
b} Principles of Remuneration
6.Different Training Methods & Steps in the Training Programme.
7. Approaches and elements in Process of Learning
8. TQM – Concept, Advantages ***
9. Sources of Stress & Strategies to manage stress.
10. Notes: a} Approach to Management Development
b} QC ( Quality Circle )
c} 4 C Model of HRE
MPA – 014
